3.How can I access the storage/SD card after connecting the M11 to the computer?
A: M11 uses the MTP protocol and couldn't be properly recognized until the MTP driver installed. Connect M11 to computer, open the disk named "FiiO MTP Driver"; Then, for Windows computers, copy the "SAMSUNG_USB_Driver_for_Mobile_Phones_1590.exe" file in the folder "Windows" to a local folder on the computer (such as the desktop) and double click to install it; For Mac computers, install the driver stored under the folder "Mac\OS MTP Client". After that, you'll be able to access the storage or SD card of the M11.
How to access the storage/SD card after connecting the M11 to Windows computer：